WestJet Encore Customer Service Phone Numbers, Headquarters, Features and Services

WestJet Encore is a regional airline in Canada, established as a subsidiary of WestJet in 2013. It was created to enhance WestJet’s connectivity to smaller and regional markets across Canada and the United States. Using a fleet of Bombardier Dash 8 Q400 aircraft, WestJet Encore complements WestJet’s mainline operations by serving smaller airports and providing feeder services to larger hubs. It has become a vital part of WestJet’s strategy to connect Canadian cities and support regional air travel.

WestJet Encore was launched to address the growing need for regional air services across Canada, offering passengers more options for short-haul flights. With the introduction of WestJet Encore, WestJet was able to expand its network into smaller communities, enhancing domestic connectivity. The airline operates primarily as a feeder network for WestJet’s mainline operations, allowing passengers to seamlessly connect between regional flights and WestJet’s larger international routes.

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Headquarters

WestJet Encore shares its headquarters with its parent company, WestJet, in Calgary, Alberta, Canada.

Address: WestJet Encore
22 Aerial Place NE
Calgary, Alberta
T2E 3J1, Canada

Customer Support and Contact Details

WestJet Encore offers customer support through multiple channels, providing assistance with booking inquiries, flight information, and other service-related questions.

Customer Support Contact Details:

Phone: +1 888-937-8538 (Toll-Free)
Website: WestJet Support Page
Mailing Address:
WestJet Encore
22 Aerial Place NE
Calgary, Alberta
T2E 3J1, Canada

WestJet Encore offers a range of services designed to provide passengers with a comfortable and efficient regional travel experience:

Scheduled Regional Flights: Regular flights connecting smaller Canadian cities and towns to major urban centers and WestJet’s larger international routes.
Connecting Services: Feeder flights that connect with WestJet’s mainline operations, allowing passengers to transfer smoothly between domestic and international flights.
In-Flight Services: Complimentary beverages and snacks on most flights, with additional in-flight entertainment available through the WestJet app.
Group Travel Services: Tailored solutions for group bookings, including sports teams, corporate groups, and tour groups.

Features

WestJet Encore offers several features aimed at enhancing the passenger experience:

Seamless Connectivity: Efficient transfer services between WestJet Encore flights and WestJet’s larger network of domestic and international routes.
Affordable Regional Travel: Low-cost fares on regional flights, making it easier for travelers to access smaller communities in Canada.
In-Flight Wi-Fi: Available on select flights for passengers who wish to stay connected during their journey.
WestJet App Integration: Passengers can use the WestJet app to manage bookings, access in-flight entertainment, and track flight information.

Cargo

WestJet Encore offers cargo services in addition to its passenger operations. The airline’s fleet of Bombardier Dash 8 Q400 aircraft is capable of transporting small and medium-sized cargo, providing a reliable option for shipping goods between regional Canadian destinations.

Frequent Flyer Program

WestJet Encore participates in the WestJet Rewards program, allowing passengers to earn WestJet dollars on flights. These dollars can be redeemed for future flights, seat upgrades, and vacation packages. The program is tiered, with benefits increasing as passengers accumulate more WestJet dollars.

WestJet Encore primarily serves regional routes across Canada, with key hubs at major Canadian airports:

Canadian Destinations: Major cities like Calgary, Vancouver, Toronto, and Edmonton, as well as smaller communities such as Kamloops, Fort McMurray, Thunder Bay, and Charlottetown.
U.S. Destinations: Limited routes to U.S. cities, including destinations close to the Canadian border like Minneapolis and Boston.

Reservations Phone Number

Booking and Support Details

Passengers can book flights with WestJet Encore through a variety of convenient methods:

Online Booking: Available through WestJet’s official website (www.westjet.com), where passengers can book WestJet Encore flights, manage reservations, and check flight status.
Phone Booking: Customers can also book flights by calling WestJet’s reservations hotline.
Travel Agents: WestJet Encore flights can also be booked through travel agencies, providing additional flexibility for passengers.

For support, WestJet Encore’s customer service team is available to assist with flight changes, cancellations, and other inquiries.

International Support Phone Number

While WestJet Encore primarily focuses on domestic regional routes within Canada, it also offers limited international service to the United States, particularly to destinations close to the Canadian border. These flights provide seamless connectivity for passengers traveling between regional Canadian airports and major U.S. cities via WestJet’s hub system.

Baggage Phone Number

WestJet Encore follows the same baggage policies as its parent company, WestJet. The baggage allowances and fees vary depending on the fare class and route:

Checked Baggage: Passengers are typically allowed one piece of checked baggage weighing up to 50 lbs (23 kg) and not exceeding 62 linear inches (157 cm) in dimensions. Additional checked baggage will incur extra fees.
Carry-On Baggage: Passengers are allowed one carry-on item and one personal item (such as a purse or laptop bag), with a maximum weight of 22 lbs (10 kg) and dimensions of 21 x 15 x 9 inches (53 x 38 x 23 cm).
Excess Baggage: Additional fees apply for overweight or oversized luggage, and passengers are advised to check WestJet’s specific baggage policies for their route.

Codeshare Agreements with Partner Airlines

WestJet Encore operates under the broader WestJet brand, and WestJet has codeshare agreements with several international airlines. This allows passengers to book seamless travel across multiple carriers on the same itinerary, with connections to WestJet Encore’s regional network.

Social Networks

WestJet Encore shares its social media presence with WestJet. Passengers can follow these profiles for updates, news, and promotions:

Facebook: WestJet Facebook
Twitter: WestJet Twitter
Instagram: WestJet Instagram

Website

https://www.westjet.com/

Competitors

WestJet Encore competes with several other regional airlines in Canada:

Air Canada Express: The regional arm of Air Canada, serving many of the same domestic routes as WestJet Encore.
Jazz Aviation: A regional airline operating under the Air Canada Express banner.
Porter Airlines: A regional carrier focused on short-haul routes from its base at Billy Bishop Toronto City Airport.
PAL Airlines: A regional carrier operating primarily in Eastern Canada, overlapping with some of WestJet Encore’s routes.

Conclusion

WestJet Encore plays an essential role in connecting smaller Canadian communities with WestJet’s broader domestic and international network. By offering affordable and efficient regional air travel, WestJet Encore provides passengers with seamless connectivity and a comfortable flying experience. Whether traveling for business or leisure, WestJet Encore ensures that passengers can easily access Canada’s regional and remote destinations.

FAQs

Flights can be booked online via the WestJet website, by phone, or through travel agents.

Passengers are generally allowed one checked bag weighing up to 50 lbs and one carry-on bag. Additional fees apply for excess baggage.

Yes, WestJet Encore offers limited international flights to select U.S. destinations.

WestJet Encore operates a fleet of Bombardier Dash 8 Q400 turboprop aircraft.

WestJet Encore’s main hubs are in Calgary, Toronto, and Vancouver.

Yes, WestJet Encore participates in the WestJet Rewards program, allowing passengers to earn and redeem WestJet dollars.

Customer support can be reached by phone at +1 888-937-8538 or through the contact form on the WestJet website

Yes

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