United Airlines Customer Service Phone Numbers, Headquarters, Features and Services

United Airlines traces its roots back to 1926, when it was originally founded as Varney Air Lines. In 1931, through a series of mergers with other carriers, United Air Lines, Inc. was officially formed. United played a pivotal role in the development of the commercial aviation industry, becoming the first airline to introduce stewardesses and offer passenger meals on board.

United Airlines is one of the largest and most well-known airlines in the world, with a rich history that spans nearly a century. As a founding member of the Star Alliance network, United offers an extensive route network that connects passengers to destinations across the globe. With a commitment to innovation, customer service, and sustainability, United Airlines has positioned itself as a leader in the aviation industry.

Logo

United-Airlines-logo

Headquarters

United Airlines is headquartered in Chicago, Illinois, USA.

Address:

Physical Address:
United Airlines, Inc.
233 S. Wacker Drive
Chicago, IL 60606
United States

Postal Address:
United Airlines, Inc.
PO Box 06649
Chicago, IL 60606-0649
United States

United Airlines offers multiple customer support channels, including phone, email, and social media. The airline’s customer service team is available 24/7 to assist with booking, flight changes, and other travel-related inquiries.

United Airlines Baggage Customer Service: 1-800-UNITED-1 (1-800-864-8331)

  1. Antigua and Barbuda : 800-231-0856
  2. Aruba: 800 1507
  3. Argentina: 11-5198-1441 and 0810-777-UNITED (0810-777-8648)
  4. Australia: 131-777 MileagePlus Service Center: 1-300-651-815
  5. Austria: 0-800-200-288 followed by 800-579-3958
  6. Bahamas: 1-800-579-3958
  7. Bahrain: 00973 17131288
  8. Barbados: 1-800-579-3958
  9. Belgium: 02-2-0088-68
  10. Belize: 0800-266-3822 and 501-822-1062
  11. Bermuda: 800-231-0856
  12. Bonaire: 0101-001-800-UNITED-1 (0101-001-800-864-8331)
  13. Brazil: 0800-162-3232
  14. Cayman Islands: 800-231-0856
  15. China: North 10 800 852 1232
  16. China: South 10 800 152 1232
  17. Chile: 800-395-425
  18. Colombia: 01-800-944-0219
  19. Costa Rica: 0800-044-0005
  20. Croatia: 08003402
  21. Cuba: 119-1-847-700-2822
  22. Curaçao: 001-800-UNITED-1 (001-800-864-8331)
  23. Cyprus: 0011 800-55558000
  24. Czech Republic: 800-050460
  25. Denmark: 7012-6233
  26. Dominican Republic: 829-946-3904 and 1-800-148-5295
  27. Ecuador: 1-800-000-735 (Local toll free) 593-2-225-0905
  28. El Salvador: 503-2-136-7590 and 800-6153
  29. Egypt: 0800-0000302
  30. Fiji: 004-890-1001 followed by 877-593-8072
  31. France: 01-71-23-03-35
  32. Finland: 358-800-96070
  33. Ghana : +233(0) 302-243-893
  34. Germany: 06950-985-051
  35. Greece: 00-800-441-4-3592
  36. Guatemala: 1801-812-6684 and 502-2386-5899
  37. Guyana: 00117137820448
  38. Honduras: 800-279-19489
  39. Hong Kong: 852-2810-4888
  40. Hungary: 800-55558000
  41. Iceland: 800-4150
  42. India: 000 800 100 1056
  43. Indonesia: 62-21-837-80-607
  44. Ireland: 1800946471 and 017604857
  45. Israel: 1-809-344-363
  46. Italy: 02-6963-3256
  47. Jamaica: 1-800-579-3958
  48. Japan: (81) 3-6732-5011 and 03-6732-5011
  49. Japan Telecom: 0061 010+ 800-55558000
  50. Jordan: 080023983
  51. NTT: 0033 010+ 800-55558000
  52. Korea: 0011 800-55558000
  53. Kuwait: 965-2295-8900
  54. Luxembourg: 02-200-8868
  55. Marshall Islands: 1-800-225-5288 followed by 800-579-3958
  56. Malaysia: 603-2143-1433
  57. Mexico: 55-5283-5500
  58. Mongolia: 976-11-331390
  59. Micronesia: 288 followed by 800-579-3958
  60. Netherlands Antilles: 1-800-579-3958
  61. Netherlands: 020-346-93-81
  62. New Zealand: 0800-747-400
  63. Ghana : +233(0) 302-243-893
  64. Nicaragua: (505) 22-76-81-29
  65. Northern Mariana Islands: 1-800-231-0856
  66. Norway: 810-03-630
  67. Palermo: 06-66-05-3030
  68. Panama: 800-6113
  69. Paraguay: 595-21-612-319
  70. Peru: 511-640-9232 and 0800-700 30
  71. Philippines: 1800-87989915
  72. Poland: 800-55558000
  73. Portugal: 00-800-55558000
  74. Qatar: 00-800-1000-21
  75. Rome: 06-66-05-3030
  76. Russia: 810 800 206 31044
  77. Slovakia: 0-800-000-101
  78. Saudi Arabia: 8008440741
  79. Spain: 900-813-996
  80. Singapore: 65-6670-9737
  81. South Korea: 02-751-0300
  82. South Africa: 0214268058
  83. St. Maarten: 001-800-UNITED-1 (001-800-864-8331)
  84. Sweden: 08-585-36954
  85. Switzerland: 022-417-72-80
  86. Taiwan: 00801-10-4047
  87. Taipei: 886-2-2325-8868
  88. Tegucigalpa : 800-279-19489
  89. Thailand: 662-652-6087
  90. Trinidad and Tobago: 800-461-2744
  91. Turkey: 0212-334-2920
  92. UAE: 971-08000-441-5492
  93. Uruguay: +598-2628-1480
  94. United Arab Emirates: 8000 441 5492
  95. United States: 1-800-UNITED-1 (1-800-864-8331)
  96. United Kingdom: 0845-607-6760 and 0207-365-7461
  97. U.S. Virgin Islands: 800-231-0856
  98. Venezuela: 0800-100-3198

Reservations Phone Number

United Airlines offers a range of fare classes to meet the needs of different travelers. These include Basic Economy, Economy, Economy Plus, and premium cabins like United Polaris® business class. Each fare class comes with different benefits and restrictions, allowing passengers to choose the option that best suits their budget and preferences.

  • English – 1-800-UNITED-1 (1-800-864-8331)
  • Cantonese – 1-800-551-0943
  • Dutch – 1-800-225-8612
  • French – 1-800-537-3444
  • German – 1-800-537-2999
  • Hebrew – 1-800-225-8610
  • Italian – 1-800-537-8885
  • Japanese – 1-800-537-3366
  • Korean – 1-800-825-2136
  • Mandarin – 1-800-551-3062
  • Portuguese – 1-800-323-5359
  • Spanish – 1-800-426-5561

International Support Phone Number

United Airlines operates one of the largest international networks of any U.S. airline, offering flights to major destinations across Europe, Asia, Africa, Latin America, and Oceania. The airline provides customer support in multiple languages, tailored to the needs of international passengers.

  1. Antigua and Barbuda : 800-231-0856
  2. Aruba: 800 1507
  3. Argentina: 11-5198-1441 and 0810-777-UNITED (0810-777-8648)
  4. Australia: 131-777 MileagePlus Service Center: 1-300-651-815
  5. Austria: 0-800-200-288 followed by 800-579-3958
  6. Bahamas: 1-800-579-3958
  7. Bahrain: 00973 17131288
  8. Barbados: 1-800-579-3958
  9. Belgium: 02-2-0088-68
  10. Belize: 0800-266-3822 and 501-822-1062
  11. Bermuda: 800-231-0856
  12. Bonaire: 0101-001-800-UNITED-1 (0101-001-800-864-8331)
  13. Brazil: 0800-162-3232
  14. Cayman Islands: 800-231-0856
  15. China: North 10 800 852 1232
  16. China: South 10 800 152 1232
  17. Chile: 800-395-425
  18. Colombia: 01-800-944-0219
  19. Costa Rica: 0800-044-0005
  20. Croatia: 08003402
  21. Cuba: 119-1-847-700-2822
  22. Curaçao: 001-800-UNITED-1 (001-800-864-8331)
  23. Cyprus: 0011 800-55558000
  24. Czech Republic: 800-050460
  25. Denmark: 7012-6233
  26. Dominican Republic: 829-946-3904 and 1-800-148-5295
  27. Ecuador: 1-800-000-735 (Local toll free) 593-2-225-0905
  28. El Salvador: 503-2-136-7590 and 800-6153
  29. Egypt: 0800-0000302
  30. Fiji: 004-890-1001 followed by 877-593-8072
  31. France: 01-71-23-03-35
  32. Finland: 358-800-96070
  33. Ghana : +233(0) 302-243-893
  34. Germany: 06950-985-051
  35. Greece: 00-800-441-4-3592
  36. Guatemala: 1801-812-6684 and 502-2386-5899
  37. Guyana: 00117137820448
  38. Honduras: 800-279-19489
  39. Hong Kong: 852-2810-4888
  40. Hungary: 800-55558000
  41. Iceland: 800-4150
  42. India: 000 800 100 1056
  43. Indonesia: 62-21-837-80-607
  44. Ireland: 1800946471 and 017604857
  45. Israel: 1-809-344-363
  46. Italy: 02-6963-3256
  47. Jamaica: 1-800-579-3958
  48. Japan: (81) 3-6732-5011 and 03-6732-5011
  49. Japan Telecom: 0061 010+ 800-55558000
  50. Jordan: 080023983
  51. NTT: 0033 010+ 800-55558000
  52. Korea: 0011 800-55558000
  53. Kuwait: 965-2295-8900
  54. Luxembourg: 02-200-8868
  55. Marshall Islands: 1-800-225-5288 followed by 800-579-3958
  56. Malaysia: 603-2143-1433
  57. Mexico: 55-5283-5500
  58. Mongolia: 976-11-331390
  59. Micronesia: 288 followed by 800-579-3958
  60. Netherlands Antilles: 1-800-579-3958
  61. Netherlands: 020-346-93-81
  62. New Zealand: 0800-747-400
  63. Ghana : +233(0) 302-243-893
  64. Nicaragua: (505) 22-76-81-29
  65. Northern Mariana Islands: 1-800-231-0856
  66. Norway: 810-03-630
  67. Palermo: 06-66-05-3030
  68. Panama: 800-6113
  69. Paraguay: 595-21-612-319
  70. Peru: 511-640-9232 and 0800-700 30
  71. Philippines: 1800-87989915
  72. Poland: 800-55558000
  73. Portugal: 00-800-55558000
  74. Qatar: 00-800-1000-21
  75. Rome: 06-66-05-3030
  76. Russia: 810 800 206 31044
  77. Slovakia: 0-800-000-101
  78. Saudi Arabia: 8008440741
  79. Spain: 900-813-996
  80. Singapore: 65-6670-9737
  81. South Korea: 02-751-0300
  82. South Africa: 0214268058
  83. St. Maarten: 001-800-UNITED-1 (001-800-864-8331)
  84. Sweden: 08-585-36954
  85. Switzerland: 022-417-72-80
  86. Taiwan: 00801-10-4047
  87. Taipei: 886-2-2325-8868
  88. Tegucigalpa : 800-279-19489
  89. Thailand: 662-652-6087
  90. Trinidad and Tobago: 800-461-2744
  91. Turkey: 0212-334-2920
  92. UAE: 971-08000-441-5492
  93. Uruguay: +598-2628-1480
  94. United Arab Emirates: 8000 441 5492
  95. United States: 1-800-UNITED-1 (1-800-864-8331)
  96. United Kingdom: 0845-607-6760 and 0207-365-7461
  97. U.S. Virgin Islands: 800-231-0856
  98. Venezuela: 0800-100-3198

Baggage Phone Number

Baggage Policies

United’s baggage policies are designed to be flexible, allowing passengers to choose the options that best suit their travel needs.

Carry-On and Checked Baggage

Passengers are allowed one carry-on bag and one personal item on board, with size and weight restrictions that vary by aircraft type. United’s checked baggage fees vary based on the route, fare class, and MileagePlus status, with discounts available for pre-paying online.

(Toll-free from U.S. and Canada) 1-800-335-2247

  • United Airlines Baggage Resolution Service Center: 00-800-33-55-2247 (Toll-free from Europe)
  • United Airlines Baggage Resolution Service Center: 011-866-563-3244 (Toll-free from Mexico)

Important Phone Number

1. United Airlines Agency brochures and supplies Phone Number: 1-800-521-0810

2. United Airlines Cargo Sales & QuickPak: 1-800-575-3335

3. For Intra-U.S. and U.S. to international destination PetSafe® reservations: call 1-800-575-3335.

4. United Airlines Executive Accounts Desk: 1-800-521-0810

5. United Groups Contact Phone number: 1-800-426-1122

6. United Meetings Contact Phone Number: 1-800-521-4041

7. United Airlines MileagePlus Service Center Phone Number: 1-800-421-4655

8. United Airlines Club Service Center Phone Number: 1-866-UA-CLUBS (1-866-822-5827

United Airlines International Club Service Phone Number

  • Cantonese: 1-800-551-0943
  • Dutch: 1-800-225-8612
  • French: 1-800-537-3444
  • German: 1-800-537-2999
  • Greek: 1-800-323-5419
  • Hebrew: 1-800-225-8610
  • Italian: 1-800-537-8885
  • Japanese: 1-800-537-3366
  • Korean: 1-800-825-2136
  • Mandarin: 1-800-551-3062
  • Portuguese: 1-800-323-5359
  • Spanish: 1-800-426-5561
  • Turkish: 1-877-624-2623

Codeshare Agreements with Partner Airlines

Global Reach and Network

United’s global network spans six continents, with direct flights to major cities such as London, Tokyo, Paris, and Sydney. The airline’s membership in the Star Alliance network further enhances its international reach, allowing passengers to seamlessly connect to destinations worldwide.

  • Aeromar
  • Aer Lingus
  • Air Canada
  • Air India
  • Air China
  • Air Dolomiti
  • All Nippon Airways
  • Air New Zealand
  • Asiana Airlines
  • Azul Brazilian Airlines
  • Austrian Airlines
  • Avianca
  • Avianca Brazil
  • Brussels Airlines
  • Copa Airlines
  • Cape Air
  • Croatia Airlines
  • EgyptAir
  • Eurowings
  • EVA Air
  • Ethiopian Airlines
  • Hawaiian Airlines
  • Island Air
  • Lufthansa
  • LOT Polish Airlines
  • Philippine Airlines
  • Silver Airways
  • Singapore Airlines
  • Scandinavian Airlines
  • South African Airways
  • Swiss International Air Lines
  • Turkish Airlines
  • TAP Air Portugal
  •  

Social Networks

LinkedIn

X (Twitter)

Facebook

Instagram

Website

www.united.com

Competitors

United Airlines competes with several other major U.S. and international airlines, including:

  • American Airlines: A key competitor on domestic and international routes.
  • Delta Air Lines: Another major U.S. carrier, competing on long-haul and domestic routes.
  • Southwest Airlines: A low-cost competitor on domestic leisure routes.
  • Lufthansa: Competes on transatlantic routes, particularly between the U.S. and Europe.

Conclusion

United Airlines is a global leader in the aviation industry, offering an extensive route network, a diverse fleet, and a commitment to customer service and sustainability. With a strong market position, a focus on innovation, and ambitious plans for the future, United is well-positioned to continue its success and meet the evolving needs of travelers around the world.

FAQs

United Airlines allows one carry-on bag and one personal item per passenger. Checked baggage fees vary based on the route, fare class, and MileagePlus status.
You can book a flight with United Airlines through their website, mobile app, or by contacting their customer service.
United offers a range of in-flight experiences, from Basic Economy to United Polaris® business class, with varying levels of comfort, service, and amenities.
United Airlines serves destinations across six continents, including major cities in the U.S., Europe, Asia, Latin America, and the Pacific.
United stands out for its extensive route network, strong loyalty program, and commitment to sustainability, making it a competitive choice among major global airlines.
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