Customer Support and Contact Details
Rise Air offers dedicated customer support through various channels, ensuring passengers can receive assistance with their travel needs.
Customer Support Contact Details:
- Phone: +1 800-667-9356 (Toll-Free)
- Email: reservations@riseair.ca
- Mailing Address:
Rise Air
101 – 1601 Aviation Avenue
Saskatoon, Saskatchewan
S7L 6W8, Canada
Customer support is available during business hours, with extended support during peak travel times to assist with booking inquiries, flight changes, and other customer needs.
Rise Air provides a range of services designed to meet the needs of the communities it serves:
- Scheduled Passenger Flights: Regular flights connecting remote and northern communities with larger urban centers in Saskatchewan and beyond.
- Charter Flights: Custom flight services for corporate clients, government agencies, and private groups, offering flexibility and convenience.
- Cargo Services: (306) 934-4273 Transportation of goods, supplies, and specialized equipment to and from remote locations.
- Medical Evacuation Services: Air ambulance services providing urgent medical transport for patients in need of critical care.
- Community Engagement: Active participation in local events and support for community initiatives, particularly in Indigenous communities.
All Features
Rise Air is known for several features that enhance the travel experience and support its mission:
- Commitment to Safety: A strong focus on maintaining the highest safety standards across all operations.
- Regional Expertise: Deep knowledge of the unique challenges and needs of remote and northern communities.
- Flexible Booking: Multiple options for booking and managing flights, with a customer-centric approach.
- Diverse Fleet: A fleet of aircraft equipped to handle short takeoffs and landings, suitable for the rugged terrain and remote airstrips in the regions served.
Cargo
Rise Air offers comprehensive cargo services, including the transport of essential supplies, medical equipment, and other goods to remote communities. The airline’s cargo services are designed to meet the logistics needs of businesses, government agencies, and community organizations, ensuring timely and reliable delivery.
Frequent Flyer Program
As of the latest information, Rise Air does not operate a traditional frequent flyer program. However, regular passengers, community members, and corporate clients may benefit from personalized services and potential discounts through direct arrangements with the airline.
Rise Air primarily serves destinations in Saskatchewan, with an emphasis on remote and northern communities. Key routes include:
- Saskatoon to La Ronge
- Saskatoon to Fond-du-Lac
- La Ronge to Stony Rapids
- Prince Albert to Wollaston Lake
The airline connects over 20 communities, providing vital links between isolated areas and larger urban centers.
