Calm Air Customer Service Phone Numbers, Headquarters, Features and Services

Calm Air is a regional airline based in Canada, primarily serving the regions of northern Manitoba and the Kivalliq region of Nunavut. Founded in 1962, the airline has grown to become a vital transportation link for remote communities in these areas. Known for its reliable service, Calm Air plays a crucial role in providing essential air travel and cargo services to some of the most isolated regions in Canada.

Calm Air was founded in 1962 by Arnold Morberg and initially operated as a small charter service. Over the years, the airline expanded its operations to include scheduled passenger services, becoming a key player in the northern Canadian aviation sector. The airline has a long history of serving remote communities, offering both passenger and cargo services that are essential for the economic and social well-being of these areas.

Today, Calm Air operates under the ownership of the Exchange Income Corporation, continuing its mission to provide safe, reliable, and convenient air travel to the northern regions of Canada.

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Headquarters

Calm Air’s headquarters is located in Thompson, Manitoba, Canada. Thompson serves as the central hub for the airline’s operations, providing a strategic location from which it manages its extensive network of flights across northern Manitoba and Nunavut. The headquarters also houses the administrative offices, maintenance facilities, and serves as the base for the airline’s management and operational teams.

Customer Support and Contact Details:

Calm Air is committed to providing excellent customer support, ensuring that passengers receive the assistance they need throughout their journey.

Contact Details:

Phone Toll Free: 1-800-839-2256 (for general inquiries and customer support)

The customer support team at Calm Air is available to assist with booking inquiries, baggage issues, flight information, and other travel-related concerns.

Calm Air offers a variety of services to meet the needs of passengers traveling within northern Manitoba and Nunavut.

Key Services:

Scheduled Passenger Services: Regularly scheduled flights connect remote communities with larger urban centers, providing essential travel options for residents, businesses, and visitors.
Charter Services: Calm Air offers charter services for groups, businesses, and organizations, providing customized flight options that cater to specific travel needs.
Cargo Services: The airline provides cargo transportation services, ensuring that essential goods and supplies reach remote communities efficiently and reliably.

All Features

Calm Air is known for its commitment to safety, reliability, and community engagement, offering several features that enhance the travel experience.

Notable Features:

Regional Connectivity: Calm Air plays a critical role in connecting some of the most isolated communities in northern Canada with larger cities, facilitating access to essential services and opportunities.
Experienced Crew: The airline’s crew members are highly trained and experienced, ensuring safe and efficient operations on all flights.
Convenience: With multiple flights daily on many routes, Calm Air offers flexibility and convenience, making it easy for passengers to plan their travel around their schedules.

Cargo

Calm Air provides essential cargo services, playing a vital role in the transportation of goods to and from remote regions.

Cargo Services:

Scheduled Cargo Services: Regular cargo flights are available across the airline’s network, ensuring timely delivery of goods to remote destinations.
Custom Cargo Solutions: Calm Air also offers charter cargo services for special shipments, including oversized or perishable items, tailored to meet specific customer needs.
Contact for Cargo Services: Customers can inquire about cargo services by contacting Calm Air at 1-800-839-2256 or via email at cargo@calmair.com.

Frequent Flyer Program

Currently, Calm Air does not offer a formal frequent flyer program. However, the airline focuses on providing value through competitive pricing, reliability, and personalized service, particularly for frequent travelers within its network.

Calm Air operates flights primarily within northern Manitoba and the Kivalliq region of Nunavut, serving as a crucial link between remote communities and larger urban centers.

Key Destinations:

Thompson (Main Hub)
Churchill
Rankin Inlet
Arviat
Baker Lake
Chesterfield Inlet
Coral Harbour
Repulse Bay
Whale Cove
Winnipeg

These routes are essential for connecting remote communities with essential services, educational institutions, and the broader economy.

Reservations Phone Number

Booking and Support Details

Booking a flight with Calm Air is designed to be user-friendly, with multiple options available to accommodate different preferences.

Booking Options:

Online Booking: Calm Air’s website allows passengers to search for flights, view schedules, and manage their bookings with ease.
Phone Reservations: Passengers can also book flights by calling Calm Air’s reservation line at 1-800-839-2256.
Travel Agents: Bookings can be made through authorized travel agents, providing additional flexibility and personalized service for travelers.

Support for bookings, including changes, cancellations, and other inquiries, can be managed through the website or by contacting the airline's customer service team.

Baggage Phone Number

Baggage and Support Details

Calm Air offers clear and customer-friendly baggage policies, designed to accommodate the needs of all passengers.

Churchill: 1-204-675-8843
Thompson: 1-204-677-0454
Winnipeg: 1-204-956-6101
Baker Lake: 1-867-793-5144
Rankin Inlet
Inbound Cargo 1-867-645-2729
Outbound Cargo 1-867-645-2900

Baggage Policy:

Carry-on Allowance: Passengers are allowed one carry-on item, with specific size and weight restrictions detailed on the airline’s website.
Checked Baggage Allowance: The checked baggage allowance varies depending on the route and fare class. Additional baggage can be checked for a fee, with details available on the website or by contacting customer service.
Baggage Support: For any baggage-related issues, such as delays, damage, or lost items, passengers can contact Calm Air’s baggage support team at 1-800-839-2256. The airline is committed to resolving these issues promptly to ensure a smooth travel experience.

Important Phone Number

Arviat: 1-867-857-2997
Baker Lake: 1-867-793-2873
Chesterfield: Inlet 1-867-898-9103
Churchill: 1-204-675-8858
Coral Harbour: 1-867-925-9767
Flin Flon: 1-204-687-7453
Gillam: 1-204-652-2603
Rankin Inlet: 1-867-645-2746
Naujaat: 1-867-462-4378
The Pas: 1-204-624-7220
Whale Cove: 1-867-896-9310

Codeshare Agreements with Partner Airlines

Calm Air does not currently participate in formal codeshare agreements. However, the airline maintains partnerships that facilitate seamless connections and services within its network, ensuring passengers can travel efficiently across northern Canada.

Social Networks

Calm Air maintains an active presence on social media, where it engages with customers and provides updates on its services.

Social Media Channels:

Facebook: Calm Air on Facebook
Twitter: @CalmAirIntl on Twitter
LinkedIn: Calm Air on LinkedIn

These profiles are excellent resources for passengers to stay informed about the latest news, promotions, and operational updates.

Website

https://www.calmair.com/

Competitors

Calm Air faces competition from other regional carriers that operate in similar markets. Key competitors include:

First Air: A regional airline that serves many of the same routes in northern Canada.
Canadian North: Another regional airline operating in northern Canada, offering both passenger and cargo services.
Perimeter Aviation: A regional carrier with a strong presence in Manitoba, providing both passenger and cargo services.

Despite the competition, Calm Air continues to thrive by focusing on reliability, safety, and customer service, making it a preferred choice for many travelers in the region.

Conclusion

Calm Air has established itself as a vital provider of air services in northern Manitoba and the Kivalliq region of Nunavut. With a strong focus on safety, reliability, and community engagement, the airline plays an essential role in connecting some of Canada’s most isolated communities with larger urban centers. Through its commitment to excellence, Calm Air continues to be a trusted choice for travelers and businesses in the region.

FAQs

Calm Air primarily serves northern Manitoba and the Kivalliq region of Nunavut, connecting remote communities with larger urban centers.

Flights can be booked online through the Calm Air website, by phone at 1-800-839-2256, or through authorized travel agents.

Baggage allowances vary depending on the route and fare class. Passengers should check with the airline for specific guidelines

Yes, Calm Air provides both scheduled and charter cargo services, ensuring essential goods reach remote communities.

Currently, Calm Air does not offer a formal frequent flyer program.

Calm Air’s main hub is located at Thompson Airport in Thompson, Manitoba.

Calm Air can be contacted via phone at 1-800-839-2256 or via email at info@calmair.com.

Yes, Calm Air offers charter services for both passenger and cargo flights, tailored to specific needs.

Calm Air operates a fleet that includes ATR 42, ATR 72, and Hawker Siddeley HS 748 aircraft.

Yes, Calm Air is active on Facebook, Twitter, and LinkedIn, where it engages with customers and provides updates.

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