British Airways Customer Service Phone Numbers, Headquarters, Features and Services

British Airways (BA) is the flagship carrier of the United Kingdom and one of the largest airlines in Europe. Founded in 1974, it has grown into a global leader in air travel, offering services to over 180 destinations in more than 80 countries. As a founding member of the Oneworld Alliance, British Airways provides passengers with access to an extensive international network and premium services.

British Airways is known for its long-standing reputation of providing quality service and connectivity to key business and leisure destinations across the globe. With a focus on innovation, comfort, and efficiency, BA operates one of the most modern fleets in the world, catering to a diverse range of travelers. From economy to first-class luxury, British Airways offers a wide spectrum of travel options that cater to both budget-conscious passengers and premium customers.

Logo

british-airways-logo

Headquarters

British Airways is headquartered in London, United Kingdom, with its primary hub at London Heathrow Airport (LHR), one of the busiest airports in the world.

Address: British Airways Plc
Waterside (HAA2)
PO Box 365
Harmondsworth, UB7 0GB
United Kingdom

Customer Support and Contact Details

British Airways provides customer support through a variety of channels to assist with bookings, service inquiries, and other travel-related needs.

  • USA: 1-800-AIRWAYS 1-800-247-9297
  • United Kingdom: 0344 493 0787
  • Canada: 1800 – AIRWAYS 1-800-247-9297

Reservations Phone Number

Booking and Support Details

British Airways offers multiple booking and support options for passengers:

  • Online Booking: Passengers can book flights, manage their bookings, check flight status, and access boarding passes via the British Airways website (www.britishairways.com).
  • Mobile App: The British Airways mobile app allows passengers to book flights, check in, view their itinerary, and access boarding passes.
  • Phone Booking: British Airways provides customer support through their phone lines for booking, cancellations, and modifications.
  • Travel Agents: Passengers can also book flights through accredited travel agents worldwide.
  • Albania: 00 40 37 378 8314
  • Algeria: +213 23 41 18 57 and +213 23 41 18 33
  • Angola: +244 222 309 890
  • Antigua and Barbuda: 1-800-AIRWAYS, 1-800-247-9297
  • Antilles: 1-800-AIRWAYS, 1-800-247-9297
  • Argentina: 0800 222 0075
  • Armenia: 0037 410 512202
  • Australia: (+61) 1300 767 177
  • Austria: +43 (1) 79 567 567
  • Bahamas: 800-AIRWAYS 1-800-247-9297
  • Bahrain: +973 17587777
  • Bangladesh: +44 203 467 3875
  • Barbados: 1-800-AIRWAYS
  • Belgium: +32 (0) 2 717 3217
  • Belize: + 1 408 352 9322
  • Bermuda: 1-800-AIRWAYS 1-800-247-9297
  • Bosnia Herzegovina: 00 40 37 378 8314
  • Botswana: +27 10 344 0130
  • Brazil: 0800 761 0885
  • British Virgin Islands: 1-800-AIRWAYS 1-800-247-9297
  • Brunei: +801 4342
  • Bulgaria: 00800 210 0453
  • Canada: 1800 – AIRWAYS 1-800-247-9297
  • Cayman Islanda: 1800 – AIRWAYS 1-800-247-9297
  • Chile: 800 392 639
  • China: 400 881 0207
  • Colombia: 01800 0129688
  • Costa Rica: 0800 0440 141
  • Croatia: 0800 989 014
  • Cuba: 001 866 835 4133
  • Cyprus: 80092556
  • Czech Republic: +420 239 000 299
  • Denmark: +45 7012 8022
  • Dominica: 1-800-AIRWAYS 1-800-247-9297
  • Dominican Rep: 1-408 352 9322
  • Ecuador: + 5932 256 6009
  • Egypt: 08000060300
  • Estonia: +421 268 622 272
  • Ethiopia: +27 10 344 0130
  • Finland: +358 9 693 79538
  • France: +33 (0) 825 825 400 and 01 86 99 00 01
  • Gambia: +234 (1) 279 2690
  • Germany: +49 (0) 421 2215 7897
  • Ghana: +233 (0) 24 242 6352
  • Gibraltar: +34 902 111 333
  • Greece: 00800 4414 6798
  • Grenada: 1-800-AIRWAYS 1-800-247-9297
  • Guyana: +1 408 352 9322
  • Hong Kong: +852 3071 5083
  • Hungary: +361 777 47 47
  • Iceland: +45 7012 8022
  • India: 000800 050 3215
  • Indonesia: +62 21 2555 6338
  • Iran: +44 207 365 5910
  • Ireland:1 800 626 747
  • Israel: 1809344536
  • Italy: 02 69633602
  • Jamaica: 1-800-AIRWAYS 1-800-247-9297
  • Japan: 03 3298 5238
  • Jordan: 080023987
  • Kocovo: 00 40 37 378 8314
  • Kuwait: + 965 180 2777
  • Kyrgystan: +7 727 2505052
  • Latvia: +421 268 622 272
  • Lebanon: +91 124 412 0802
  • Lithuania: +421 268 622 272
  • LuBaggageembourg: +352 34 20 80 8323
  • Malaysia: +603 7712 4747
  • Maldives: +960 332 7720
  • Malta: +356 (0) 800 62142
  • Mauritius: +230 302 6 152
  • MeBaggageico: 001 866 835 4133
  • Moldova: 00 40 37 378 8314
  • Monaco: +33 (0) 1 57 32 41 18
  • Montenegro: +359 2 945 9227
  • Montserral: +1 246 428 0908
  • Morocco: +212 522 439 541
  • Mozambique: +27 (0) 11 921 0222
  • Netherlands: +31 (0) 20 3469559
  • New Zealand: 09 966 9777
  • North Macedonia: 00 40 37 378 8314
  • Norway: +47 2316 2720
  • Oman: 80077694
  • Pakistan: 0092 51 8430811 or 0092 51 8430812
  • Panama: + 507 227 3966
  • Paraguay: + 1 408 352 9322
  • Peru: +511 707 38 14
  • Poland: +48 22 306 08 50
  • Portugal: (+351) 707 201 747
  • Puerto Rico: 1-800-AIRWAYS 1-800-247-9297
  • Qatar: +974 44321434
  • Romania: 0373 788 314
  • Russia: +7 499 951 2719
  • Saudi Arabia: +966 92 000 2215
  • Serbia: 00 40 37 378 8314
  • Seychelles: 00248 428 88 13
  • Sierra Leone: +27 10 344 0130
  • Singapore: +65 6622 1747
  • Slovakia: +421 2 68 62 22 72
  • Slovenia: 0801 638
  • South Africa: +27 10 344 0130
  • South Korea: 02-3483-3337
  • Spain: +34 900 031 073
  • St Kitts: 1-800-AIRWAYS 1-800-247-9297
  • St Lucia: 1-800-AIRWAYS 1-800-247-9297
  • Sudan: +27 10 344 0130
  • Suriname: 001 866 835 4133
  • Swaziland: +27 10 344 0130
  • Sweden: +46 (0)770 110 020
  • Switzerland: 044 800 92 22
  • Syria: +961 1 747777
  • Tanzania: +254 203 277400
  • Thailand: 001 800 4415 906
  • Trinidad: 1-800-AIRWAYS 1-800-247-9297
  • Tunisia: +20 (2) 2480 0380
  • Turkey: 00 800 4488 29540
  • Uganda: +254 203 277400
  • Ukraine: +38 0800 609327
  • United Arab Emirates: 00971 2 611 8600 and 8000 441 3322
  • United Kingdom: 0344 493 0787
  • Uruguay: + 1 408 352 9322
  • USA: 1-800-AIRWAYS 1-800-247-9297
  • Venezuela: 800 100 8749
  • Vietnam: +84 (28) 3930 2933
  • Zambia: +254 20 3277400
  • Zimbabwe: +27 10 344 0130.

International Support Phone Number

British Airways is a global airline, offering international services to destinations on every continent. It provides support for international travelers, including customer service in multiple languages and region-specific phone numbers. As a major international airline, BA offers various services to cater to global travelers, including multilingual flight attendants, international cuisine, and region-specific in-flight entertainment.

  • Albania: 00 40 37 378 8314
  • Algeria: +213 23 41 18 57 and +213 23 41 18 33
  • Angola: +244 222 309 890
  • Antigua and Barbuda: 1-800-AIRWAYS, 1-800-247-9297
  • Antilles: 1-800-AIRWAYS, 1-800-247-9297
  • Argentina: 0800 222 0075
  • Armenia: 0037 410 512202
  • Australia: (+61) 1300 767 177
  • Austria: +43 (1) 79 567 567
  • Bahamas: 800-AIRWAYS 1-800-247-9297
  • Bahrain: +973 17587777
  • Bangladesh: +44 203 467 3875
  • Barbados: 1-800-AIRWAYS
  • Belgium: +32 (0) 2 717 3217
  • Belize: + 1 408 352 9322
  • Bermuda: 1-800-AIRWAYS 1-800-247-9297
  • Bosnia Herzegovina: 00 40 37 378 8314
  • Botswana: +27 10 344 0130
  • Brazil: 0800 761 0885
  • British Virgin Islands: 1-800-AIRWAYS 1-800-247-9297
  • Brunei: +801 4342
  • Bulgaria: 00800 210 0453
  • Canada: 1800 – AIRWAYS 1-800-247-9297
  • Cayman Islanda: 1800 – AIRWAYS 1-800-247-9297
  • Chile: 800 392 639
  • China: 400 881 0207
  • Colombia: 01800 0129688
  • Costa Rica: 0800 0440 141
  • Croatia: 0800 989 014
  • Cuba: 001 866 835 4133
  • Cyprus: 80092556
  • Czech Republic: +420 239 000 299
  • Denmark: +45 7012 8022
  • Dominica: 1-800-AIRWAYS 1-800-247-9297
  • Dominican Rep: 1-408 352 9322
  • Ecuador: + 5932 256 6009
  • Egypt: 08000060300
  • Estonia: +421 268 622 272
  • Ethiopia: +27 10 344 0130
  • Finland: +358 9 693 79538
  • France: +33 (0) 825 825 400 and 01 86 99 00 01
  • Gambia: +234 (1) 279 2690
  • Germany: +49 (0) 421 2215 7897
  • Ghana: +233 (0) 24 242 6352
  • Gibraltar: +34 902 111 333
  • Greece: 00800 4414 6798
  • Grenada: 1-800-AIRWAYS 1-800-247-9297
  • Guyana: +1 408 352 9322
  • Hong Kong: +852 3071 5083
  • Hungary: +361 777 47 47
  • Iceland: +45 7012 8022
  • India: 000800 050 3215
  • Indonesia: +62 21 2555 6338
  • Iran: +44 207 365 5910
  • Ireland:1 800 626 747
  • Israel: 1809344536
  • Italy: 02 69633602
  • Jamaica: 1-800-AIRWAYS 1-800-247-9297
  • Japan: 03 3298 5238
  • Jordan: 080023987
  • Kocovo: 00 40 37 378 8314
  • Kuwait: + 965 180 2777
  • Kyrgystan: +7 727 2505052
  • Latvia: +421 268 622 272
  • Lebanon: +91 124 412 0802
  • Lithuania: +421 268 622 272
  • LuBaggageembourg: +352 34 20 80 8323
  • Malaysia: +603 7712 4747
  • Maldives: +960 332 7720
  • Malta: +356 (0) 800 62142
  • Mauritius: +230 302 6 152
  • MeBaggageico: 001 866 835 4133
  • Moldova: 00 40 37 378 8314
  • Monaco: +33 (0) 1 57 32 41 18
  • Montenegro: +359 2 945 9227
  • Montserral: +1 246 428 0908
  • Morocco: +212 522 439 541
  • Mozambique: +27 (0) 11 921 0222
  • Netherlands: +31 (0) 20 3469559
  • New Zealand: 09 966 9777
  • North Macedonia: 00 40 37 378 8314
  • Norway: +47 2316 2720
  • Oman: 80077694
  • Pakistan: 0092 51 8430811 or 0092 51 8430812
  • Panama: + 507 227 3966
  • Paraguay: + 1 408 352 9322
  • Peru: +511 707 38 14
  • Poland: +48 22 306 08 50
  • Portugal: (+351) 707 201 747
  • Puerto Rico: 1-800-AIRWAYS 1-800-247-9297
  • Qatar: +974 44321434
  • Romania: 0373 788 314
  • Russia: +7 499 951 2719
  • Saudi Arabia: +966 92 000 2215
  • Serbia: 00 40 37 378 8314
  • Seychelles: 00248 428 88 13
  • Sierra Leone: +27 10 344 0130
  • Singapore: +65 6622 1747
  • Slovakia: +421 2 68 62 22 72
  • Slovenia: 0801 638
  • South Africa: +27 10 344 0130
  • South Korea: 02-3483-3337
  • Spain: +34 900 031 073
  • St Kitts: 1-800-AIRWAYS 1-800-247-9297
  • St Lucia: 1-800-AIRWAYS 1-800-247-9297
  • Sudan: +27 10 344 0130
  • Suriname: 001 866 835 4133
  • Swaziland: +27 10 344 0130
  • Sweden: +46 (0)770 110 020
  • Switzerland: 044 800 92 22
  • Syria: +961 1 747777
  • Tanzania: +254 203 277400
  • Thailand: 001 800 4415 906
  • Trinidad: 1-800-AIRWAYS 1-800-247-9297
  • Tunisia: +20 (2) 2480 0380
  • Turkey: 00 800 4488 29540
  • Uganda: +254 203 277400
  • Ukraine: +38 0800 609327
  • United Arab Emirates: 00971 2 611 8600 and 8000 441 3322
  • United Kingdom: 0344 493 0787
  • Uruguay: + 1 408 352 9322
  • USA: 1-800-AIRWAYS 1-800-247-9297
  • Venezuela: 800 100 8749
  • Vietnam: +84 (28) 3930 2933
  • Zambia: +254 20 3277400
  • Zimbabwe: +27 10 344 0130.

Baggage Phone Number

British Airways has specific baggage policies depending on the travel class, route, and fare type:

  • Checked Baggage:
    • Economy (Euro Traveller & World Traveller): One checked bag up to 23 kg (51 lbs).
    • Premium Economy (World Traveller Plus): Two checked bags up to 23 kg each.
    • Business Class (Club Europe & Club World): Two checked bags up to 32 kg (70 lbs) each.
    • First Class: Three checked bags up to 32 kg each.
    • Maximum size for checked baggage: 90 x 75 x 43 cm (35 x 30 x 17 inches).
  • Carry-On Baggage: Passengers are allowed one carry-on bag and one personal item, such as a laptop bag or handbag.
    • Carry-on bag size: 56 x 45 x 25 cm (22 x 18 x 10 inches).
    • Personal item size: 40 x 30 x 15 cm (16 x 12 x 6 inches).
    • Weight limit: Combined total weight must not exceed 23 kg (51 lbs).
  • Excess Baggage: Fees apply for overweight or oversized baggage.
  • Albania: 00 40 37 378 8314  Baggage: +355 (0) 423 81 681
  • Algeria: +213 23 41 18 57 and +213 23 41 18 33 Baggage +213 554 513 129
  • Angola: +244 222 309 890 Baggage +244 222 355 271
  • Antigua and Barbuda: 1-800-AIRWAYS, 1-800-247-9297 Baggage +212-251-6711
  • Antilles: 1-800-AIRWAYS, 1-800-247-9297 Baggage +212-251-6711
  • Argentina: 0800 222 0075 Baggage +54 11 5480 0503
  • Armenia: 0037 410 512202Australia: (+61) 1300 767 177Austria: +43 (1) 79 567 567 Baggage +43 662 8580 259
  • Bahamas: 800-AIRWAYS 1-800-247-9297 Baggage +1 242-377-2338
  • Bahrain: +973 17587777 Delay Baggage +973 17321403
  • Bangladesh: +44 203 467 3875 Baggage +44 203 467 3875
  • Barbados: 1-800-AIRWAYS
  • Belgium: +32 (0) 2 717 3217 Baggage +32 (2) 753 7707
  • Belize: + 1 408 352 9322 Baggage +52 55 5785 8714
  • Bermuda: 1-800-AIRWAYS 1-800-247-9297 Baggage +1 242-377-2338
  • Bosnia Herzegovina: 00 40 37 378 8314 Baggage +385 1 455 3338
  • Botswana: +27 10 344 0130 Baggage +27 21 936 3360
  • Brazil: 0800 761 0885 Baggage +55 11 2445 4390
  • British Virgin Islands: 1-800-AIRWAYS 1-800-247-9297 Baggage +1 242-377-2338
  • Brunei: +801 4342
  • Bulgaria: 00800 210 0453 Baggage +359 2 945 9227
  • Canada: 1800 – AIRWAYS 1-800-247-9297 Baggage +1 242-377-2338
  • Cayman Islanda: 1800 – AIRWAYS 1-800-247-9297 Baggage +1 242-377-2338
  • Chile: 800 392 639 Baggage +56226901079
  • China: 400 881 0207
  • Colombia: 01800 0129688 Baggage +52 55 5785 8714
  • Costa Rica: 0800 0440 141 Baggage + 52 55 5785 9948
  • Croatia: 0800 989 014
  • Cuba: 001 866 835 4133 Baggage +52 55 5785 9948
  • Cyprus: 80092556 Baggage +357 24 00 85 34/35
  • Czech Republic: +420 239 000 299 Baggage +420 220 114 483
  • Denmark: +45 7012 8022 Baggage +45 3231 4176
  • Dominica: 1-800-AIRWAYS 1-800-247-9297 Baggage +1 242-377-2338
  • Dominican Rep: 1-408 352 9322 Baggage +212-251-6711
  • Ecuador: + 5932 256 6009 Baggage +52 55 5785 8714
  • Egypt: 08000060300 Baggage +20 (2) 2265 2486
  • Estonia: +421 268 622 272 Baggage +49 421 5575 530
  • Ethiopia: +27 10 344 0130
  • Finland: +358 9 693 79538
  • France: +33 (0) 825 825 400 and 01 86 99 00 01 Baggage +33 (0) 1 57 32 41 18
  • Gambia: +234 (1) 279 2690
  • Germany: +49 (0) 421 2215 7897
  • Ghana: +233 (0) 24 242 6352 Baggage +233 (302) 773 737
  • Gibraltar: +34 902 111 333 Baggage 8800 877 334 5596
  • Greece: 00800 4414 6798 Baggage (+30) 210 35 30 153
  • Grenada: 1-800-AIRWAYS 1-800-247-9297 Baggage +1 242-377-2338
  • Guyana: +1 408 352 9322 Baggage +52 55 5785 9948
  • Hong Kong: +852 3071 5083
  • Hungary: +361 777 47 47 Baggage +361 296 5965
  • Iceland: +45 7012 8022 Baggage +46 850 163 147
  • India: 000800 050 3215 Baggage 000800 050 3209
  • Indonesia: +62 21 2555 6338
  • Iran: +44 207 365 5910
  • Ireland:1 800 626 747
  • Israel: 1809344536 Baggage +972 3 975 4280
  • Italy: 02 69633602 Baggage +39 06 8938 6034
  • Jamaica: 1-800-AIRWAYS 1-800-247-9297 Baggage +1 242-377-2338
  • Japan: 03 3298 5238
  • Jordan: 080023987 Baggage +962 775406684
  • Kocovo: 00 40 37 378 8314 Baggage +381 3 859 58175
  • Kuwait: + 965 180 2777 Baggage +965 1842842 eBaggaget. 515
  • Kyrgystan: +7 727 2505052
  • Latvia: +421 268 622 272 Baggage +49 421 5575 530
  • Lebanon: +91 124 412 0802 Baggage +961 1629191
  • Lithuania: +421 268 622 272
  • LuBaggageembourg: +352 34 20 80 8323 Baggage +352 2456 5003
  • Malaysia: +603 7712 4747
  • Maldives: +960 332 7720
  • Malta: +356 (0) 800 62142 Baggage 800 62051
  • Mauritius: +230 302 6 152 Baggage +230 603 5905
  • MeBaggageico: 001 866 835 4133
  • Moldova: 00 40 37 378 8314
  • Monaco: +33 (0) 1 57 32 41 18
  • Montenegro: +359 2 945 9227
  • Montserral: +1 246 428 0908
  • Morocco: +212 522 439 541
  • Mozambique: +27 (0) 11 921 0222
  • Netherlands: +31 (0) 20 3469559
  • New Zealand: 09 966 9777
  • North Macedonia: 00 40 37 378 8314
  • Norway: +47 2316 2720
  • Oman: 80077694
  • Pakistan: 0092 51 8430811 or 0092 51 8430812
  • Panama: + 507 227 3966
  • Paraguay: + 1 408 352 9322
  • Peru: +511 707 38 14
  • Poland: +48 22 306 08 50
  • Portugal: (+351) 707 201 747
  • Puerto Rico: 1-800-AIRWAYS 1-800-247-9297 Baggage +1 242-377-2338
  • Qatar: +974 44321434
  • Romania: 0373 788 314
  • Russia: +7 499 951 2719
  • Saudi Arabia: +966 92 000 2215
  • Serbia: 00 40 37 378 8314
  • Seychelles: 00248 428 88 13
  • Sierra Leone: +27 10 344 0130
  • Singapore: +65 6622 1747
  • Slovakia: +421 2 68 62 22 72
  • Slovenia: 0801 638
  • South Africa: +27 10 344 0130
  • South Korea: 02-3483-3337
  • Spain: +34 900 031 073
  • St Kitts: 1-800-AIRWAYS 1-800-247-9297 Baggage +1 242-377-2338
  • St Lucia: 1-800-AIRWAYS 1-800-247-9297 Baggage +1 242-377-2338
  • Sudan: +27 10 344 0130
  • Suriname: 001 866 835 4133
  • Swaziland: +27 10 344 0130
  • Sweden: +46 (0)770 110 020
  • Switzerland: 044 800 92 22
  • Syria: +961 1 747777
  • Tanzania: +254 203 277400
  • Thailand: 001 800 4415 906
  • Trinidad: 1-800-AIRWAYS 1-800-247-9297 Baggage +1 242-377-2338
  • Tunisia: +20 (2) 2480 0380
  • Turkey: 00 800 4488 29540
  • Uganda: +254 203 277400
  • Ukraine: +38 0800 609327
  • United Arab Emirates: 00971 2 611 8600 and 8000 441 3322
  • United Kingdom: 0344 493 0787
  • Uruguay: + 1 408 352 9322
  • USA: 1-800-AIRWAYS 1-800-247-9297 Baggage +1 242-377-2338
  • Venezuela: 800 100 8749
  • Vietnam: +84 (28) 3930 2933
  • Zambia: +254 20 3277400
  • Zimbabwe: +27 10 344 0130

Codeshare Agreements with Partner Airlines

As a founding member of the Oneworld Alliance, British Airways has codeshare agreements with many international carriers, providing seamless travel across a global network. Key codeshare partners include:

  • Aer Lingus
  • American Airlines
  • airBaltic
  • Bangkok Airways
  • China Eastern Airlines
  • China Southern Airlines
  • Cathay Pacific
  • Flybe
  • Finnair
  • Japan Airlines
  • Iberia
  • LATAM Chile
  • LATAM Brasil
  • Loganair
  • Qatar Airways
  • Qantas
  • Royal Jordanian
  • TAAG Angola Airlines
  • S7 Airlines
  • Vueling

Social Networks

British Airways maintains an active presence on social media, where passengers can engage with the airline for updates, promotions, and support:

Website

https://www.britishairways.com/

Competitors

British Airways faces competition from several international and European airlines, including:

  • Virgin Atlantic: A major competitor on transatlantic routes.
  • Lufthansa: Competes on European and international routes.
  • Air France: A rival in the European and global aviation market.
  • Emirates and Qatar Airways: Major competitors on routes to Asia and the Middle East.

Conclusion

British Airways remains one of the most iconic airlines in the world, offering an extensive network of routes, premium services, and a modern fleet. Whether traveling for business or leisure, British Airways ensures a comfortable and high-quality experience, with a range of classes and services tailored to different passenger needs. The airline’s loyalty program, codeshare agreements, and in-flight offerings continue to set it apart as a leading global carrier.

FAQs

A: You can book a flight online through the British Airways website or mobile app, or by contacting the customer service team.
A: Passengers are allowed one carry-on bag and one personal item, subject to size and weight restrictions.
A: Yes, British Airways offers an extensive in-flight entertainment system with a wide selection of movies, TV shows, music, and games.
A: Avios can be earned on flights, vacation packages, and other purchases, and redeemed for flights, upgrades, and other travel-related purchases.
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