Avelo Airlines Customer Service Phone Numbers, Headquarters, Features and Services

Avelo Airlines is a low-cost carrier in the United States that was founded in 2021. It is known for offering affordable, no-frills service primarily to secondary airports across the country. Avelo aims to provide a simple and budget-friendly travel experience, targeting leisure travelers and underserved regional markets.

Avelo Airlines focuses on serving smaller, regional airports, offering nonstop flights to destinations that are often overlooked by major carriers. The airline operates with a point-to-point route model, rather than relying on hubs, which allows it to provide more direct and efficient service. Avelo emphasizes cost-effective travel, with an à la carte pricing structure that lets passengers pay only for the services they need.

Logo

Avelo Airlines

Headquarters

Avelo Airlines is headquartered in Houston, Texas, USA.

Address: Avelo Airlines
3262 Westheimer Rd, Suite 470
Houston, TX 77098
USA

Customer Support and Contact Details

Avelo Airlines offers customer support through phone, email, and online options to help passengers with bookings, flight inquiries, baggage issues, and more.

Customer Support Contact Details:

  • Phone (U.S.): +1 346-616-9500

Reservations Phone Number

Booking and Support Details: +1 346-616-9500

Avelo Airlines offers multiple ways for passengers to book flights and access customer support:

  • Online Booking: Available through the Avelo Airlines website where passengers can book flights, manage reservations, and check-in online.
  • Mobile App: Avelo provides a mobile-friendly website, but no dedicated app as of now.
  • Phone Support: Passengers can call the airline’s customer service line for assistance with booking and flight management.
  • Travel Agents: Flights can be booked through authorized travel agents.

International Support Phone Number

As of now, Avelo Airlines only operates domestic flights within the United States. The airline does not offer international service, and therefore no specific international support services are provided.

Baggage Phone Number

Avelo Airlines has a simplified baggage policy with clear guidelines for carry-on and checked baggage:

  • Checked Baggage:
    • Passengers can purchase up to five checked bags, each weighing up to 23 kg (50 lbs).
    • The maximum size for checked baggage is 157 cm (62 inches) in total linear dimensions.
  • Carry-On Baggage:
    • A personal item, such as a purse or small backpack, is free of charge and must fit under the seat in front of you (maximum dimensions: 35 x 22 x 27 cm / 14 x 9 x 11 inches).
    • A standard carry-on bag can be purchased and must weigh no more than 10 kg (22 lbs) with dimensions up to 56 x 35 x 23 cm (22 x 14 x 9 inches).
  • Excess Baggage: Fees apply for any additional bags, oversized or overweight items, and sports equipment.

Codeshare Agreements with Partner Airlines

Avelo Airlines does not currently have any codeshare agreements with other airlines. The airline focuses on providing point-to-point service without relying on partner carriers.

Social Networks

Avelo Airlines is active on social media, offering updates, promotions, and customer engagement:

Website

https://www.aveloair.com/

Competitors

Avelo Airlines competes with several other low-cost carriers in the U.S., including:

  • Allegiant Air: Competes on similar regional routes, offering low-cost flights from smaller airports.
  • Spirit Airlines: A competitor in the ultra-low-cost segment, with more established international and domestic routes.
  • Frontier Airlines: Another low-cost carrier offering domestic service across the U.S. and internationally.

Conclusion

Avelo Airlines is a relatively new player in the U.S. aviation market, offering affordable, point-to-point flights from smaller airports. With a focus on budget travel, Avelo aims to provide value by keeping its services simple, while allowing passengers to customize their travel experience with optional add-ons. Avelo’s fleet of Boeing 737 aircraft provides comfortable and reliable service for domestic travelers.

FAQs

You can book flights directly through Avelo’s website or by calling (346) 616-9500.
No, Avelo Airlines currently operates only within the United States.
A personal item is free, while carry-on and checked bags can be purchased. Each checked bag can weigh up to 23 kg (50 lbs).
Yes, seat selection is available during booking, and extra-legroom seats can be purchased.
No, Avelo Airlines does not have a frequent flyer program.
Avelo operates Boeing 737-800 aircraft.
Avelo offers snacks and beverages for purchase during flights.
Avelo primarily serves secondary airports across the U.S., including destinations in California, Florida, and Connecticut.
No, Avelo Airlines does not have any codeshare agreements.
You can contact Avelo via phone or email, or through their website’s customer support page.
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