Customer Support and Contact Details: 920-739-5123
Air Wisconsin operates under the American Eagle brand, so customer support is handled through American Airlines.
- Phone (American Airlines Customer Service):
- U.S. & Canada: 1-800-433-7300
- International numbers: Available on the American Airlines website for specific countries.
- Passenger Flights: Regional flights for American Airlines, connecting smaller cities with major hubs.
- In-Flight Services: Short-haul flights provide complimentary beverages and snacks on some routes. Depending on flight duration, passengers may receive additional light refreshments.
- Special Assistance: Services for passengers with disabilities, reduced mobility, and medical needs are available, consistent with American Airlines’ offerings.
All Features
- In-Flight Features:
- Light refreshments (complimentary soft drinks and snacks on certain flights).
- Seating options based on the class of service, with business and first-class passengers receiving more comfort.
- Mobile App Integration: Through American Airlines’ mobile app, passengers can manage bookings, check-in, and access their mobile boarding pass.
- Priority Services: First and Business class passengers enjoy priority check-in, boarding, and baggage handling services.
Cargo
Air Wisconsin does not operate dedicated cargo services. However, cargo transportation is handled through American Airlines Cargo for routes connected to larger hubs, allowing for both domestic and international cargo services.
Frequent Flyer Program
Air Wisconsin flights fall under American Airlines’ AAdvantage program, where passengers can earn miles on Air Wisconsin-operated flights under the American Eagle brand. These miles can be redeemed for flights, upgrades, and other rewards within American Airlines and its global partners.
- AAdvantage Membership Tiers:
- Basic
- Gold
- Platinum
- Platinum Pro
- Executive Platinum
- Benefits: Tiered benefits such as lounge access, priority boarding, and additional baggage allowance are available for frequent flyers.
Air Wisconsin primarily serves domestic routes, connecting smaller airports to American Airlines hubs like:
- Chicago O’Hare International Airport (ORD)
- Philadelphia International Airport (PHL)
- Charlotte Douglas International Airport (CLT)
These connections allow passengers to transfer to long-haul international and domestic flights.