Air Cairo Airlines Customer Service Phone Numbers, Headquarters, Features and Services

Air Cairo was founded in 2003 as a joint venture between several Egyptian tourism companies and EgyptAir, the country’s flagship carrier. The airline was initially established to serve the booming tourism industry in Egypt by offering low-cost charter flights to popular tourist destinations. In its early years, Air Cairo focused on connecting European cities with Egypt’s Red Sea resorts, catering primarily to tourists.

Air Cairo is a low-cost airline based in Egypt that has established itself as a significant player in the African and Middle Eastern aviation markets. As a subsidiary of EgyptAir, Air Cairo offers affordable and reliable air travel to a variety of domestic and international destinations. The airline is known for its focus on providing budget-friendly options without compromising on quality, making it a popular choice among travelers in the region.

Air Cairo was founded in 2003 as a joint venture between several Egyptian tourism companies and EgyptAir, the country’s flagship carrier. The airline was initially established to serve the booming tourism industry in Egypt by offering low-cost charter flights to popular tourist destinations. In its early years, Air Cairo focused on connecting European cities with Egypt’s Red Sea resorts, catering primarily to tourists.

Logo

Air Cairo airlines logo

Headquarters

Air Cairo is headquartered in Cairo, Egypt.

Address:

6 El-Safa street, Sheraton Heliopolis, Cairo -Egypt
Air Cairo Airport Office: 
Terminal One - Cairo International Airport.
(+202) 269555000

Customer Support and Contact Details

Air Cairo offers customer support via phone, email, and social media, ensuring passengers can access assistance when needed.

Customer Support Contact Details:

Italy

Air Cairo Call Center: 090072727 – 2727

Cairo (+202) 269555000

Address

6 El-Safa street, Sheraton Heliopolis, Cairo -Egyp

Air Cairo Airport Office: 

Terminal One – Cairo International Airport.

Sohag: (+20) 93 2304104 (+20) 93 2304105) (+20) 93 2304106)

Address

Al Thakafa Square, Port Said St., Al Ferdous Toure, Sohag, Egypt

Delta: (+20) 50-2724300 (+20) 50-2724705

Address

155 El-Geish st., beside Egyptair , Mansoura, Dakahlia, Egypt.

Asyut (+20) 88 2374105 (+20) 88 2374106)

Address

1 Mohamed Farid st., of Yossry Ragheb st., Assiut, Egypt

Hurghada 20653404217

Address 

Touristic Center, Hurghada, Red Sea, Egypt

Sharm el Sheikh 01117887070 / 01117887080 / 0693664252 / 0693666690

Address

25 elmerkato street, in front of Sharm Elysees Resort, Sharm Al Sheikh, South Sinai Governorate.
 
Luxor 090072727 – 2727
 
Address

Al-Awamia, 22 Extension of Al-Galovin Street, Next to Al-Nasr Mosque.

Aswan 090072727 – 2727

Address

61 current 63 former Corniche Nile Street.

 

Reservations Phone Number

Booking and Support Details

Air Cairo provides several methods for booking flights and receiving support:

  • Online Booking: Available through the official Air Cairo website (www.flyaircairo.com), where passengers can book flights, manage reservations, and check in online.
  • Mobile App: The Air Cairo mobile app allows passengers to book flights, manage bookings, check flight status, and access mobile boarding passes.
  • Phone Support: Passengers can contact the airline’s reservation line for bookings and customer support inquiries.
  • Travel Agents: Tickets can also be booked through accredited travel agents.

International Support Phone Number

Air Cairo operates international flights to destinations in Europe, the Middle East, and Africa. The airline provides multilingual support for passengers across its network, with dedicated international support for each country of operation.

Armenia +374 60 611 110 / +374 12 221 212

Address

20 Komitas street,Yerevan RA & 27 Amiryan street,Yerevan, RA

Bangladesh +880248814308

Address

Bangladesh- Dhaka office

Belgium +32 (0)2 771 98 16

Our office is located in Brussels at Embassies quartier Av des Celtes, 7 - Keltenlaan 7 1040 Brussels

Burkina Fasa +22625474646

Address

06 BP 10662 Ouga 06 Ouagadougou , Burkina Faso

Cyprus 22765975

Address

44 , United Nations Street , ORTHODOXOU TOWER , Floor 5 , 6042 , Larnaca , Cyprus

Czech Republic +420 224 220 224

Address

Opletalova 57, Prague 1, 110 00, Czech Republic

France +33684739424

Address

139 rue des Pyrénées 75020 Paris

Germany

SunExpress Customer Service Center For Reservation: +49 69 9023 4000

Air Cairo: +49 (0)211 68785830

Jordan (+962) 6 5667100-6 5673100

Address

Abdel Hamid Sharaf Street, Strand Building, Beside Ambassador Hotel , Shmeisani area, Amman, Jordan

Kuwait: (+965) 22970401/(+965) 97281980/(+965) 9791 0803

Address

Al farwaniya- Habib Munawer st  - Alhamra complex -  2nd floor

Address

“G” Floor Emad Commercial Center, Ahmed Al Jaber street Sharq, Kuwait City.
(+965) 22970401 / (+965) 22447709

Morocco +212522394426

Address

201 Anfa St. fifth floor, Casablanca

Netherlands +31 (0)20 405 46 44

Trade Center WTC Toren A Our office is located at the airport Schiphol Boulevard 145 | Box - 145 1118 BG Luchthaven Schiphol

Saudi Arabia

Yanbu 0143211377

Address

Yanbu Al Bahr Omar Bin Abdulaziz Street Bin Seddik Markets

Riyadh 0555746463

Address

12831 Omar bin Abdulaziz St , Al Malaz District , Riyadh

Jeddah 0122273340

Address

At the Gulf Plaza Center, Al Madinah Road, opposite the Khayat Tower

Medina: 0148158887

Address

Medina - Sultana Road - Sultana Center - opposite to Al Nabulsi Restaurant

Al-Qassim 0163232955

Address

Buraidah, King Fahd Road, next to the National Bank and EgyptAir office.

Abha 0567385357

Address

Khamis Mushayt, Mobile Phones Street, Al Khalidiya District Opposite Al Ahli Bank

Dammam 00966 556638492-00966 565744879

Address

04th ST OPPOSITE TO MASJED ABO ABED ELSAYAD

Senegal +221787600002 , +221787600003 , +221787600004 , +221787600005

Address

21 BOULEVARD EL HADJI DJILY MBAYE, DAKAR

Serbia +381 (0) 11 414 64 19

Address 

R’Tur Balkanska 32/I 11000 Beograd, Srbija

Slovakia (+421)252622375

Address

KOMINARSKA 2, 831 04 BRATISLAVA

United Arab Emirates 06 573 8333

Address

Air Cairo Office location - Bank Saderat Iran Building - Al Arooba Street - Al Shouk Area - Al Ramla - East – Sharjah

Baggage Phone Number

Air Cairo follows a tiered baggage policy depending on the fare class and route:

  • Checked Baggage:
    • Economy Class: Depending on the fare, one or two checked bags up to 23 kg (50 lbs) may be included.
    • Business Class: Passengers are allowed up to 32 kg (70 lbs) per checked bag.
    • Maximum size for checked baggage: 158 cm (total linear dimensions).
  • Carry-On Baggage:
    • Economy Class: One carry-on bag up to 7 kg (15.4 lbs) is allowed.
    • Business Class: One carry-on bag up to 10 kg (22 lbs), plus a personal item.
    • Maximum size for carry-on baggage: 55 x 40 x 20 cm (21.6 x 15.7 x 7.8 inches).
  • Excess Baggage: Additional fees apply for overweight or extra baggage.

Codeshare Agreements with Partner Airlines

Codeshare Agreements and Collaborations

Air Cairo has formed strategic partnerships with other airlines to enhance its connectivity and service offerings. Through codeshare agreements, the airline is able to offer passengers access to a broader network of destinations, making it easier to connect to flights operated by partner airlines.

Advantages of Strategic Partnerships

These partnerships provide numerous benefits for passengers, including seamless connectivity, shared frequent flyer programs, and coordinated schedules. By collaborating with other airlines, Air Cairo is able to offer more flexible travel options and improved convenience for its passengers.

Impact on Global Connectivity

Air Cairo’s strategic partnerships and alliances have had a positive impact on global connectivity, particularly in the Middle East and Africa. The airline’s role in facilitating international travel has contributed to the economic development of the region by making it easier for people and goods to move across borders.

Social Networks

Facebook

Instagram

X Twitter

YouTube

LinkedIn

Website

https://aircairo.com/

Competitors

Air Cairo faces competition from both regional and international airlines, including:

  • EgyptAir: A key competitor and partner on domestic and international routes.
  • FlyEgypt: A low-cost competitor on leisure routes to the Middle East and Europe.
  • Nile Air: Another regional competitor focusing on domestic and regional routes.

Conclusion

Air Cairo is more than just an airline; it is a symbol of connectivity and progress in Egypt and the broader region. Through its commitment to safety, customer service, and corporate responsibility, Air Cairo has established itself as a trusted and reliable carrier. As the airline looks to the future, its focus on expansion, modernization, and sustainability will ensure that it remains a key player in the global aviation industry.

FAQs

Air Cairo operates flights to destinations in the Middle East, Europe, and Africa, including cities like Jeddah, Riyadh, and Amman.
The airline adheres to strict safety protocols, conducts regular maintenance on its fleet, and is certified by international aviation authorities.
Air Cairo operates a fleet of Airbus A320 and A319 aircraft, known for their efficiency and reliability.
Passengers can expect comfortable seating, in-flight entertainment, complimentary snacks and beverages on select flights, and attentive customer service.
Air Cairo enhances connectivity within Egypt and between Egypt and other regions, supporting economic development and providing essential air services.
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