Keewatin Air | Kivalliq Air Customer Service Phone Numbers, Headquarters, Features and Services

Keewatin Air is a Canadian airline that specializes in providing essential air services to the remote and northern regions of Canada. Established in 1971, the airline plays a crucial role in connecting isolated communities, offering a range of services including scheduled passenger flights, medical evacuations, and charter services. Keewatin Air is recognized for its commitment to safety, reliability, and its ability to operate in some of the most challenging environments in the world.

Keewatin Air was founded in 1971 with a mission to provide reliable air transportation to the remote communities of northern Canada, particularly in the Nunavut and Manitoba regions. The airline quickly established itself as a lifeline for these communities, offering both scheduled services and specialized medical evacuation flights. Over the years, Keewatin Air has expanded its operations to include a broader range of services, while maintaining its focus on safety and service excellence. The airline is well-known for its ability to operate in harsh weather conditions and its dedication to serving the unique needs of Canada’s northern populations.

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Keewatin Air | Kivalliq Air

Headquarters

Keewatin Air is headquartered in Winnipeg, Manitoba, Canada. The headquarters serves as the central hub for managing the airline's operations, including flight coordination, maintenance, and customer service. The location in Winnipeg allows the airline to effectively support its operations across the northern regions, while also providing a base for its administrative functions.

Ph:   (204) 888-0100  /  (877) 879-8477

Keewatin Air is committed to providing excellent customer service, particularly given the critical nature of many of its operations, such as medical evacuations and essential community connections.

Contact Details:

  • Phone: (877) 879-8477 (for general inquiries and customer support)
  • Email: info@keewatinair.ca
  • Website: www.keewatinair.ca – The website offers detailed information on services, contact options, and additional resources for passengers and clients.

Customers can reach out to Keewatin Air for inquiries related to flight bookings, medical services, charter requests, and other aviation needs. The customer support team is trained to handle the unique challenges of northern aviation, ensuring that clients receive the necessary assistance promptly.

Reservations Phone Number

Booking and Support Details

Booking a flight or service with Keewatin Air is designed to accommodate the specific needs of passengers traveling to or from remote regions.

Booking Options: (877) 879-8477

  • Online Booking: Passengers can book scheduled flights directly through the Keewatin Air website, where they can view available routes and manage their bookings.
  • Phone Reservations: For personalized service or to arrange charter flights and medical evacuations, customers can call the airline directly at (877) 879-8477.
  • Email Inquiries: Clients can also initiate the booking process via email, particularly for more complex or customized service requests.

Support for bookings, including changes and cancellations, is handled by the airline’s dedicated customer service team, which is well-versed in the logistical challenges of operating in remote areas.

Baggage Phone Number

Baggage and Support Details

Keewatin Air’s baggage policies are designed to be flexible, taking into account the unique needs of passengers traveling to and from remote communities.

Baggage Policy:

  • Carry-on Allowance: Passengers are typically allowed one carry-on item, with specific size and weight restrictions outlined on the airline’s website. Given the nature of the routes, flexibility may be offered based on individual needs.
  • Checked Baggage: Checked baggage is generally included in the fare, but allowances may vary depending on the route and type of service. Passengers are advised to check with the airline for specific guidelines.
  • Support: For any baggage-related issues, such as lost or delayed items, passengers can contact the airline’s support team at (877) 879-8477 or via email at info@keewatinair.ca.

Important Phone Number

Kivalliq Region Medevac
(800) 913-4393 / (204) 784-6567

Kitikmeot Region Medevac
(800) 913-4352 / (204) 784-6568

Baffin Region Medevac
(800) 913-4268 / (204) 784-6569

Winnipeg Base
Reception (204) 888-0100 / (877) 879-8477

Kivalliq Office
Local Office (867) 645-2426
24/7 Air Medical Line (867) 645-4455 / (888) 760-4344

Qikiqtani Office
Local Office (867) 979-2790
24/7 Air Medical Line (867) 979-3970 / (877) 440-8244

Codeshare Agreements with Partner Airlines

Keewatin Air does not currently participate in formal codeshare agreements. The airline operates independently, focusing on providing specialized services that cater to the unique needs of remote and northern communities.

Social Networks

Keewatin Air maintains a presence on social media to keep clients and communities informed about their services and updates.

Social Media Channels:

  • Facebook: Keewatin Air on Facebook – The airline uses Facebook to engage with communities, share news, and provide updates on services.
  • LinkedIn: Keewatin Air on LinkedIn – The airline uses LinkedIn for professional networking, industry news, and recruitment.

Website

www.keewatinair.ca

Competitors

Keewatin Air operates in a niche market with a few direct competitors, though it is recognized for its specialized services in remote and northern aviation.

Key Competitors:

  • Calm Air: Another regional airline serving northern Canada, Calm Air provides similar services, including scheduled flights and cargo transport to remote communities.
  • Air Inuit: Based in Quebec, Air Inuit offers services to remote regions of northern Quebec and Labrador, providing competition in the broader northern aviation market.
  • Canadian North: Serving northern Canada, Canadian North offers both passenger and cargo services, including routes overlapping with those of Keewatin Air.

Conclusion

Keewatin Air is a vital part of Canada’s northern aviation infrastructure, providing essential services to remote communities across Nunavut, Manitoba, and beyond. With a focus on safety, reliability, and community service, the airline has built a strong reputation in the regions it serves. Whether through scheduled passenger flights, medical evacuations, or cargo services, Keewatin Air continues to play a critical role in connecting some of the most isolated parts of Canada.

FAQs

Keewatin Air primarily serves remote regions in northern Canada, including communities in Nunavut and northern Manitoba.
Flights can be booked online through the Keewatin Air website, by phone at (877) 879-8477, or via email.
Baggage allowances vary depending on the route and type of service. Passengers should check the airline’s website or contact customer support for specific baggage guidelines and restrictions.
Keewatin Air does not currently offer a traditional frequent flyer program. However, the airline is committed to providing reliable service to its regular passengers.
Keewatin Air’s main hub is located at Winnipeg James Armstrong Richardson International Airport (YWG) in Manitoba.
Keewatin Air can be contacted via phone at +(877) 879-8477 or via email at info@keewatinair.ca.
Yes, Keewatin Air specializes in providing charter flight services, particularly for remote and northern regions.
Keewatin Air operates a fleet that includes the Beechcraft King Air 200, Beechcraft Super King Air 350, and Pilatus PC-12, which are optimized for remote aviation.
Yes, Keewatin Air offers cargo services, transporting essential goods and supplies to remote communities across northern Canada.
Yes, Keewatin Air is active on Facebook and LinkedIn, where they share updates and engage with the communities they serve.
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