American Airlines Customer Service Phone Numbers, Headquarters, Features and Services

American Airlines (AA) is one of the largest and most established airlines in the world, serving millions of passengers annually. The airline operates both domestic and international flights, offering services to hundreds of destinations across nearly 60 countries. Founded in 1926, American Airlines has grown into a global aviation leader and a founding member of the Oneworld Alliance.

American Airlines is known for its extensive network, connecting passengers to more destinations than almost any other carrier. With a fleet of over 800 aircraft and a strong focus on customer service, American Airlines caters to a wide range of travelers, from economy passengers to high-end business and first-class clients. Over the years, the airline has expanded its services to include various technological advancements, in-flight entertainment, and loyalty programs to enhance the passenger experience.

Logo

American Airlines

Headquarters

American Airlines is headquartered in Fort Worth, Texas, at the Dallas/Fort Worth International Airport (DFW).

Address: American Airlines
1 Skyview Drive
Fort Worth, Texas
76155, USA

Customer Support and Contact Details

American Airlines offers a variety of customer support channels to address passenger inquiries, booking issues, and other service-related matters.

Customer Support Contact Details:

  • Phone (US): +1 800-433-7300 (24/7)
  • Phone (International): Available based on the country, with details listed on the American Airlines website.
  • Mailing Address:
    American Airlines
    1 Skyview Drive
    Fort Worth, Texas
    76155, USA

Language Wise: 

English: 800-433-7300

Spanish:  800-633-3711

French:  800-756-8613

Portuguese:  866-824-8717

Creole:  800-833-5767

Japanese:  800-237-0027

Mandarin Chinese:  800-492-8095

 

Reservations Phone Number

Booking and Support Details

Passengers can book flights and manage their travel plans with American Airlines through several convenient methods:

  • Online Booking: Available through the official website (www.aa.com), where passengers can book flights, manage reservations, check flight status, and access customer support.
  • Phone Booking: Call the reservation hotline for booking assistance or modifications.
  • Mobile App: The American Airlines app allows passengers to book flights, check in, receive updates, and manage their travel itinerary on the go.

International Support Phone Number

American Airlines operates one of the largest international networks in the world, serving destinations in Europe, Asia, South America, and more. The airline has extensive partnerships and codeshare agreements with other global carriers through the Oneworld Alliance, allowing for seamless connections to destinations worldwide. American Airlines offers customer support in multiple languages and provides international toll-free numbers for customers outside the U.S.

Anguilla: 264-497-3131
Antigua: 268-481-4699
Argentina: 0-800-444-84253
Aruba: 297-582-2700
Australia: +61 02-9101-1948
Austria: 43 01-360-277-3960
Bahamas: 800-433-7300
Bahrain: 973-1-700-2558
Barbados: 800-744-0006
Belgium: 070-300-300
Belize: 223-2522
Bermuda: 800-433-7300
Bolivia: 800-10-0229
Bonaire: 297-582-2700
Brazil: (11)-4502-4000 and Outside São Paulo 0300-7897778
Chile: 679-0000 02-679-0000 (from mobile phones)
China (PRC) American Airline Customer Service Phone Number: 400-818-7333
Colombia: Bogota 439-7777 and Outside Bogota 01-8000-522-555
Costa Rica: 2-248-9010
Curacao: 599-9-869-5707
Czech Republic: +44 (0)844-369-9899
Denmark: +45 82-332-895
Dominican Republic: Santo Domingo 809-542-5151 and Outside Santo Domingo Toll Free 1-809-200-5151
Ecuador: Guayaquil 04-259-8800 and Quito 02-299-5000
Egypt: 202-333-73495 / 333-73499
El Salvador: 2298-0777
Finland: +358-9-8171-0443
France: 0821-980-999
Germany: 069-2999-3234
Ghana: 233-21688804/5/7
Grand Cayman: 345-949-0666
Greece: 008 0044 143 810
Guadeloupe: 0811-307-300
Guatemala: 2422-0000
Haiti: 509-2229-6000
Honduras: 2501-0750 and 2216-4800
Hong Kong: 852-3057-9197
Hungary: +44 (0)844-499-7300
India: +91-124-4374275
Indonesia: +62 21 521 2017
Ireland: 0818-710-299
Israel: 03-7548-400 (Reservations)and 03-7219-497 (AAdvantage
Italy: 02-3859-1485
Jamaica: 800-744-0006
Japan: +81 03-4333-7675
Kuwait: 965-2208-7425/7426
Lebanon: 961-1-747750
Malaysia: 03-2053-5120
Netherlands: 0900-040-1666
New Zealand: +64 09-308-4014
Norway: +47 815-620-22
Oman: 00968-245599-41/42
Pakistan: 9251-2827209/2273173
Panama: 269-6022
Paraguay: 009-800-542-0003
Peru: 0-800-40350
Philippines: 632-524-8625
Poland: 4822-625-3002/625-0506
Qatar: +974-44995736 / 44995737
Russia: +7 495-2344074
Saudi Arabia: 966-3-895-1555
Singapore: 65-6349-8444
South Africa: 002721-440-6440
South Korea: 02-3483-3909
Spain: 902-115-570
Sri Lanka: 011-234810-0/1/2/3
Sweden: +46 771-200-666
Switzerland: 0848-289-289
Taiwan: 02 2563-1200
Thailand: (+66 2) 6341030/031/032
Turkey: +90 212-251-1315
United Arab Emirates: 971 2-6271111
United Kingdom: +44 (0)207 660 2300 +44 (0)844-369-9899
Uruguay: 2-916-3929
Venezuela: 0212-2098-111
Vietnam: 84-4-39-330-330
West Indies: 800-744-0006
Yemen: 9671-413498

Baggage Phone Number

American Airline Baggage Services Delays Phone Number: 1-800-535-5225

American Airlines has specific baggage policies depending on the route and fare class. Here are the general guidelines:

  • Checked Baggage: Passengers are usually allowed one free checked bag for domestic flights in premium classes and two free checked bags for international flights in premium classes. Economy class typically incurs baggage fees, which vary by route.
    • Maximum weight: 50 lbs (23 kg) for economy, 70 lbs (32 kg) for premium classes.
    • Maximum size: 62 linear inches (158 cm) total dimensions.
  • Carry-On Baggage: Passengers are allowed one carry-on item and one personal item, free of charge.
    • Carry-on size: 22 x 14 x 9 inches (56 x 36 x 23 cm).
    • Personal item: Must fit under the seat.
  • Excess Baggage: Additional fees apply for overweight or oversized baggage. Specific limits and fees depend on the destination and fare class.

Important Phone Number

AAdvantage Customer Service

  • AAdvantage Customer Service Phone Number for United States: 1-800-882-8880
  • American Airline AAdvantage Customer Service United Kingdom: 0844 4997300
  • American Airline Reservations Japanese Number: 1-800-237-0027. This number will only works hours: 6:00 a.m. – 12:00 midnight (CT) Daily.
  • American Airline Reservations Mandarin Chinese: 1-800-492-8095.This number will only works hours: 7:00 a.m. – 12:00 midnight (CT) Daily
  • American Airline Reservations Spanish: 1-800-633-3711 (24/7)
  • American Airline Reservations TDD: (hearing and speech impaired): 1-800-543-1586 (24/7)
  • American Airline Website Customer Service Help: 1-800-222-2377. This number will only works hours: 6:00 a.m. – 2:00 a.m. CT daily
  • American Airline AAirpass Customer Service: 1-800-433-6355. This number will only works hours:8:00 a.m. – 5:00 p.m. (CT) Monday – Friday
  • American Airline Admirals Club Customer Service: 1-800-237-7971. This number will only works hours:8:00 a.m. – 6:00 p.m. (CT),Monday – Friday
  • American Airlines Credit Card Customer Service: 1-800-733-2654 (24/7)
  • American Airline Group Travel Customer Service: 1-800-AA1-CALL, 1-800-221-2255. This number will only works hours:8:00 a.m. – 7:00 p.m. (CT) Monday – Friday
  • American Airline Refunds Customer Service: 1-918-254-3777. This number will only works hours: Monday – Friday (Central Time) 8:30 a.m. – 12:30 p.m., 1:30 p.m. – 4:30 p.m.
  • American Airline Vacation Packages Customer Service: 1-800-321-2121 (24/7)
  • American Airline Hotel & Car Bookings Customer Service: 1-800-960-7163
  • American Airline US Trip Insurance Customer Service: (Allianz Global Assistance) 1-800-628-5404.

Codeshare Agreements with Partner Airlines

As a member of the Oneworld Alliance, American Airlines has codeshare agreements with numerous airlines, allowing seamless connections to over 1,000 destinations globally. Some of its key codeshare partners include:

  1. Alaska Airlines
  2. Air Tahiti Nui
  3. British Airways
  4. Caribbean Airlines
  5. Cape Air
  6. China Southern Airlines
  7. Cathay Pacific
  8. Fiji Airways
  9. El Al
  10. Finnair[30]
  11. Hawaiian Airlines
  12. Hainan Airlines
  13. Interjet
  14. Iberia
  15. Japan Airlines
  16. Jetstar Japan
  17. Jetstar Airways
  18. Korean Air
  19. LATAM Argentina
  20. LATAM Chile
  21. LATAM Brasil
  22. LATAM Ecuador
  23. Malaysia Airlines
  24. Qantas
  25. Royal Jordanian
  26. Sri Lankan Airlines
  27. Seaborne Airlines

Social Networks

Website

aa.com

Competitors

American Airlines faces competition from other major U.S. airlines and global carriers, including:

  • Delta Air Lines
  • United Airlines
  • Southwest Airlines
  • JetBlue
  • Alaska Airlines

Conclusion

American Airlines is a global leader in air travel, offering extensive services and routes to both domestic and international destinations. With a strong focus on customer service, safety, and innovation, the airline continues to evolve to meet the needs of modern travelers, providing a variety of options from economy to premium experiences.

FAQs

You can make them online or call 800-433-7300
For the fastest service, dial their customer service hotline at +1-844-422-2777 (for booking and travel questions)
The headquarters is located at 1 Skyview Drive, Fort Worth, Texas, in the Dallas-Fort Worth metroplex.
The AAdvantage program is American Airlines’ frequent flyer program that allows members to earn miles for flights and other activities, which can be redeemed for various rewards.
You can check-in online, via the American Airlines mobile app, or at the airport using self-service kiosks or check-in counters.
Baggage fees vary based on your route and travel class. You can find detailed information on the American Airlines website.
Yes, American Airlines offers in-flight Wi-Fi on most of its flights, allowing passengers to stay connected during their journey.
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