Air India is dedicated to providing excellent customer service, ensuring that passengers have a pleasant experience from booking to arrival. Air India’s customer service team is available 24/7 to assist passengers with any issues or concerns they may have. The airline has a streamlined process for handling complaints, ensuring that passenger concerns are addressed promptly and effectively.
Customer Service Phone Numbers:
India: 1860 233 1407* 0116 932 9333 0116 932 9999
USA: +1 – 888 634 1407
Canada: +1 – 888 634 1407
UK: +44 – 203 757 2760
Australia: +61 – 3 701 98270
France: +33 – 1 874 06644
Germany: +49 – 6925511337
Singapore: +65 – 3157 3780
For inquiries or customer support, passengers can contact Air India via email:
Air India offers a range of in-flight services designed to make your journey comfortable and enjoyable, no matter which class you’re flying.
Class Options: Economy, Business, and First Class
Air India provides three classes of service: Economy, Business, and First Class. Each class offers different levels of comfort and amenities to suit various passenger needs and budgets.
Seating and Comfort
In Economy Class, passengers can enjoy comfortable seating with adequate legroom, while Business and First Class offer more luxurious seating arrangements, including fully reclining seats and spacious cabins.
Entertainment Options
Air India’s in-flight entertainment system features a wide selection of movies, TV shows, music, and games. Passengers can choose from a variety of entertainment options to keep themselves entertained during the flight.
Dining Experience Onboard
Air India is known for its exquisite in-flight dining experience, offering a variety of meal options, including vegetarian, non-vegetarian, and special dietary meals. The airline takes pride in serving authentic Indian cuisine, as well as international dishes, prepared with high-quality ingredients.
Air India Loyalty Programs
Air India’s loyalty program, Flying Returns, rewards frequent flyers with exclusive benefits and privileges.
Flying Returns Program
The Flying Returns program allows passengers to earn miles every time they fly with Air India or its partner airlines. These miles can be redeemed for free flights, upgrades, and other benefits.
Benefits of Being a Frequent Flyer
Frequent flyers with Air India enjoy a range of benefits, including priority check-in, extra baggage allowance, and access to exclusive airport lounges. These perks make flying with Air India a more rewarding experience.
Air India operates Air India Cargo, offering air freight services for domestic and international shipments. The cargo division supports the transportation of perishables, pharmaceuticals, general goods, and specialized items.
Destinations Served by Air India
Air India’s extensive network covers both domestic and international destinations, making it a preferred choice for travelers around the world.
Domestic Destinations
Within India, Air India connects major cities and regional hubs, offering travelers convenient options to explore the country. From the bustling metropolis of Mumbai to the serene landscapes of Kerala, Air India’s domestic network is vast and comprehensive.
International Destinations
Air India operates flights to several key international destinations across Asia, Europe, North America, and the Middle East. Popular routes include flights to New York, London, Dubai, and Sydney, catering to both business and leisure travelers.
Major Hubs of Air India
Air India’s primary hubs are located in major Indian cities like Delhi, Mumbai, and Bengaluru. These hubs serve as central points for both domestic and international flights, ensuring efficient connectivity for passengers.
