Aer Arann Airlines Customer Service Phone Numbers, Headquarters, Features and Services

Aer Arann was founded in 1970, originally offering services between Galway and the Aran Islands. The airline started with a modest fleet and a commitment to providing essential air connectivity to remote areas. Its early years were marked by a focus on connecting communities that were otherwise difficult to reach, making air travel more accessible to residents and visitors alike.

Aer Arann was a regional airline based in Ireland, renowned for its role in connecting smaller communities across Ireland and the UK with larger cities. Established with the goal of providing reliable and accessible air travel to underserved regions, Aer Arann became a key player in the regional aviation market. Its operations not only facilitated convenient travel for many but also contributed to the economic development of the areas it served.

 

Logo

Aer Arann airlines logo

Headquarters

Aer Arann Islands, 
An Caislean, 
Inverin, Co. Galway,
Ireland.
Eircode: H91 DC80

Customer Support and Contact Details

Aer Arann, under its new identity as Stobart Air, provides customer support through Aer Lingus for its Aer Lingus Regional flights.

Customer Support Contact Details:

Customer Care Phone Number: +353 (0)91 593034

Reservations Phone Number

Booking and Customer Service

Booking a flight with Aer Arann was straightforward, with options available online, through travel agents, and at the airport. The airline’s customer service was a key part of its appeal, with passengers frequently praising the helpfulness and professionalism of the staff.

International Support Phone Number

Aer Arann's primary focus was on regional flights within Ireland and the UK. However, its partnership with Aer Lingus Regional allowed for expanded connections to European destinations, offering seamless international service via Aer Lingus' main network.

Baggage Phone Number

Aer Arann (now Stobart Air) operates under Aer Lingus' baggage policy for its regional flights:

  • Checked Baggage:
    • Depending on the fare type, passengers may be allowed one or more checked bags.
    • Maximum weight per checked bag: 20 kg (44 lbs).
    • Maximum size for checked baggage: 158 cm (total linear dimensions).
  • Carry-On Baggage:
    • One carry-on bag up to 7 kg (15.4 lbs) plus a personal item such as a handbag or laptop.
    • Maximum size for carry-on baggage: 55 x 40 x 24 cm (21.6 x 15.7 x 9.4 inches).
  • Excess Baggage: Additional fees apply for overweight, oversized, or extra bags.

Codeshare Agreements with Partner Airlines

Strategic Partnerships and Code Sharing

Partnership with Aer Lingus

One of the most strategic moves in Aer Arann’s history was its partnership with Aer Lingus. This collaboration, which began in 2010, allowed Aer Arann to operate under the Aer Lingus Regional brand, expanding its reach and providing passengers with greater connectivity.

Impact of Code Sharing on Connectivity

The code-sharing agreement with Aer Lingus meant that passengers could book flights with Aer Arann as part of a larger journey, seamlessly connecting to international flights operated by Aer Lingus. This greatly enhanced the travel options available to passengers and positioned Aer Arann as a key player in regional and international travel.

Benefits for Passengers

The partnership with Aer Lingus brought numerous benefits to passengers, including the ability to earn frequent flyer points, access to a wider network of destinations, and the convenience of single-ticket bookings for connecting flights.

Social Networks

As Aer Arann's operations are now part of Aer Lingus Regional, social media interactions are managed by Aer Lingus.

Website

www.aerarannislands.ie

Competitors

Challenges in the Regional Airline Market

Operating as a regional airline presented several challenges for Aer Arann, including fluctuating fuel costs, competition from other carriers, and the need to maintain profitability on less-trafficked routes. These challenges required the airline to be agile and responsive to market conditions.

Competitive Landscape in Ireland

In Ireland, Aer Arann faced competition from larger carriers like Ryanair and Aer Lingus, as well as other regional airlines. Despite this, Aer Arann carved out a niche for itself by focusing on underserved routes and providing high-quality service.

Aer Arann faced competition from several other regional and low-cost carriers in Ireland and the UK, including:

  • Ryanair: A major low-cost carrier competing on regional and European routes.
  • Flybe (formerly): Competed on similar regional routes in the UK and Ireland before ceasing operations.
  • Loganair: A competitor on UK regional routes.

Conclusion

Aer Arann played a crucial role in the regional aviation market in Ireland and the UK, providing essential connectivity to smaller communities and contributing to regional development. Through strategic partnerships, a strong focus on safety and reliability, and a commitment to customer service, Aer Arann established itself as a trusted and respected airline. Although it has now evolved into Stobart Air, the values and mission that drove Aer Arann continue to influence its operations, ensuring that its legacy lives on.

FAQs

Aer Arann primarily served regional routes within Ireland and between Ireland and the United Kingdom.
Aer Arann partnered with Aer Lingus to operate flights under the Aer Lingus Regional brand, expanding its reach and providing greater connectivity for passengers.
Aer Arann primarily operated ATR 42 and ATR 72 turboprop aircraft, known for their fuel efficiency and suitability for short-haul regional routes.
Passengers could book flights with Aer Arann online, through travel agents, or at the airport, often as part of a larger journey with Aer Lingus.
Aer Arann was unique in its focus on connecting smaller communities, providing essential air services to regions that were otherwise underserved by larger carriers.
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