Customer Support and Contact Details
Aer Arann, under its new identity as Stobart Air, provides customer support through Aer Lingus for its Aer Lingus Regional flights.
Customer Support Contact Details:
Customer Care Phone Number: +353 (0)91 593034
For customer inquiries regarding Aer Arann (Stobart Air), passengers can contact Aer Lingus via the contact form on their website.
Email: info@aerarannislands.ie
Aer Arann (Stobart Air) provides a variety of services for regional passengers:
- Scheduled Passenger Flights: Domestic and regional flights across Ireland and the UK, operated under the Aer Lingus Regional brand.
- In-Flight Snacks: Light refreshments, including snacks and beverages, are available for purchase on board.
- Optional Seat Selection: Passengers can choose their preferred seats in advance for an additional fee.
- Mobile Check-In: Passengers can check in via the Aer Lingus app or website.
All Features
Aer Arann, now operating as Stobart Air, offers the following features to enhance the passenger experience:
- Priority Boarding: Available for passengers who purchase certain fare types or upgrades.
- Frequent Flyer Points: Passengers can earn points through Aer Lingus’ AerClub frequent flyer program.
- Mobile App: The Aer Lingus app allows passengers to manage their bookings, check in, and receive real-time updates.
Cargo
Aer Arann (Stobart Air) does not operate dedicated cargo services. However, small cargo shipments may be transported on passenger flights, subject to availability.
Frequent Flyer Program
Aer Arann flights are now part of Aer Lingus’ AerClub frequent flyer program. Members earn Avios points on all Aer Lingus Regional flights, which can be redeemed for flights, upgrades, and other rewards.
- Membership Tiers: AerClub offers four membership tiers: Green, Silver, Platinum, and Concierge, providing increasing benefits such as lounge access, extra baggage, and priority services.
Aer Arann’s primary routes included domestic flights within Ireland and connections between Ireland and the United Kingdom. Destinations such as Dublin, Cork, Shannon, and Galway were central to its network, along with regional airports in the UK like Manchester and Glasgow.
Seasonal and Special Routes
In addition to its regular services, Aer Arann also operated seasonal routes, particularly to tourist destinations during peak travel periods. These seasonal flights were popular among holidaymakers and contributed to the airline’s appeal.
England
Birmingham – Birmingham International Airport
Blackpool – Blackpool International Airport
Bristol – Bristol International Airport
London – London City Airport
London – London Luton Airport
Manchester – Manchester Airport
Southampton – Southampton Airport
France
La Rochelle – La Rochelle – Ile de Re Airport
Lorient – Lorient South Brittany Airport
Nantes – Nantes Atlantique Airport
Northern Ireland
Belfast – George Best Belfast City Airport
Derry – City of Derry Airport
Scotland
Edinburgh – Edinburgh Airport
Glasgow – Glasgow Prestwick Airport
Wales
Cardiff – Cardiff Airport
Ireland
Cork – Cork Airport
Donegal – Donegal Airport
Dublin – Dublin Airport
Galway – Galway Airport
Knock – Ireland West Airport Knock
Sligo – Sligo Airport
Waterford – Waterford Airport
Isle of Man
Isle of Man – Isle of Man Airport
Jersey
Jersey – Jersey Airport